Every kit ships with what it needs to light up and build: the right batteries for that kit, craft glue, and protective packaging. Many also include a dust cover and tools. Each product page shows exactly what comes with that kit under Included at no extra charge, and the full parts list is in the Additional information tab under In the box.

Most kits include tweezers, and many also come with a sanding stick, hammer or screwdriver. Check In the box on the product page for your kit. A craft knife or small scissors and a clear, flat workspace make assembly easier.

Many book nooks include a clear dust cover. Others have a book-style cover or a door built into the design, so no separate cover is needed. Check Included at no extra charge on the product page to see what your kit has.

Each kit shows a Build Level (Beginner, Intermediate, or Expert) and an estimated assembly time in its Specifications, so you can pick the right challenge.

Our kits are recommended for ages 14 and up.

Some lifestyle scenes and videos are digitally created or enhanced for illustration. Exact size, piece count and contents are listed on each product page under Specifications and Additional information.

Not yet. Enter your email on the product page and we'll let you know as soon as it's available.

Orders ship within 1–2 business days, with delivery in 3–7 business days in total. See our Shipping Policy for details.

Yes — free standard shipping on orders over $49.

We ship to all 50 US states, including Alaska and Hawaii, as well as PO boxes and APO/FPO/DPO military addresses. We don't ship internationally at this time or to US territories.

You'll receive an email with your tracking number as soon as your order ships. You can also check your order on our Track Your Order page.

Unused kits in their original packaging can be returned within 30 days of delivery. See Refund and Return Policy for details.

Email us within 5 days of delivery with photos of the package and the damaged parts, and we'll send a replacement or refund.

Yes — request a free replacement part within 45 days of delivery through Lost Piece Support.

Email support@vividpiece.shop or use our Contact page. We reply within 1 business day, Monday–Friday, 9 AM–5 PM ET.

Major credit and debit cards, PayPal, and digital wallets such as Apple Pay and Google Pay. Available options are shown at checkout.

Contact us as soon as possible — we can usually make changes before your order ships.

Yes! We're happy to help with bulk orders for gifts, corporate events, team building, classrooms, book clubs, and craft parties. Online orders are limited to 5 of each kit, so larger orders are handled personally to confirm stock and pricing.

To request a quote, send us a message through our Contact page with the kits and quantities you need, the date you need them by, and your shipping state. We'll reply within 1 business day. For large quantities of a single kit, please allow extra time in case we need to restock.